Frequently Asked Questions - General

The questions and answers here relate to QoinPro.com. For other information, please refer to the menu on the right


How do you make money and how can you give away coins for free?

We realize that our business model isn't immediately apparent if you look at the website right now. However, rest assured that we have a comprehensive business plan.

The primary objective of step one is to educate people about crypto-currencies and make it easy for people to get started. Simply sign-up, start receiving coins and learn more about bitcoin. In other words, "Educate and Facilitate". Step one was the multi-coin faucet where we give coins away for free every day. Step two was the launch of a complete multi-currency online wallet where you (will continue to) receive free coins every 24 hours.

In the coming weeks (and months) additional functionality will be added to the website that will provide us with the necessary revenue streams. Until that time (and after that) we're backed by private investors.


What are your plans for the future?

Step one was a multi-currency faucet, step two was an upgrade to a full multi-currency wallet. Everything we do from now on is an elaboration of step one and two, follows our mission statement and is largely based on the voice of the community. In other words, if you're looking for a particular feature, let us know!


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Do you plan to increase the daily amounts?

Yes, we realize the daily amount right now is quite small; however, we're in beta and we must ensure everything is working properly. Otherwise, it could become very expensive very fast. We've been increasing the daily amounts gradually over the last few months and the most likely scenario is that we will continue to do so.


Do you plan to add more cryptocurrencies?

Yes, we started with three cryptocurrencies (BTC, LTC and FTC) and we now support nine different cryptocurrencies (BTC, LTC, FTC, EAC, WDC, IFC, DOGE, DGC and TIPS). We are actively and continuously considering to add new cryptocurrencies. If you have any suggestions, please let us know. We will let ourselves be guided by the voice of the community.


What are the minimum withdrawal thresholds?

The minimum withdrawal threshold is coin dependent and is usually slightly higher than the dust level of that coin. Dust refers to any transaction lower than the predefined minimum for that coin. Any amount lower than the dust level will not be accepted by the network.

For coins that require network transaction fees, the threshold is usually the same as the transaction fee, because this is usually higher than the dust level. This transaction fee isn't determined by us, nor does it go to us. It goes to the miners validating all transactions.

If it were up to us, both the withdrawal threshold and the transaction fee would be 0.00000000. Unfortunately we cannot influence either of these limits.

You can find the exact withdrawal threshold and transaction fee of a coin, by logging in to the website and navigating to "Balances" -> "Coin balances" in the top menu. From there, you can click the "Withdrawal" button and you'll see the limits for that coin.


How many people can sign-up per household or per IP address?

Our primary concern is not the number of registrations per IP address or per household, but rather that every account belongs to an unique person and that people don't have more than one account.

That said, we currently allow up to 3 registrations per IP address. If you require more, please contact support and explain why you need more. We can lift this restriction on a case-by-case basis if given legitimate reasons.


What is the minimum age a person can sign-up?

The QoinPro.com website is not directed for people under the age of 13.


How long does it take for an incoming transaction to be added to my balance?

Incoming transactions are added to your balance when they have at least six confirmations. The actual time that is necessary for one confirmation varies from coin to coin.